OMS appoints Melanie Spencer as business partnership and growth director

One Mortgage System (OMS), has appointed Melanie Spencer as its business partnership and growth director.

The OMS platform provides a completely connected client and broker journey from initial lead through to completion with multiple integrations for both lenders and specialist third parties. The multi award winning system has also recently launched into the lender originations space.

The appointment of Melanie adds real strength to OMS’s senior management team and will further enhance the lender origination operation as well as help to break into new markets.

As a director of the business, Melanie will provide a vital role promoting the OMS platform whilst facilitating new lender onboarding, lender integrations and third party collaborations. Melanie will use her extensive experience and network of contacts to find opportunities where the OMS system will really make a difference for lenders, brokers and third parties; she will also onboard new clients.

 Melanie has over 20 years’ experience in financial services, having played a leading role in both lending and intermediary firms. She joins OMS from finova where she progressed from group business development director and head of the MCI Mortgage Club to become a director of the business, driving it forward to help lenders use digital solutions to transform the way they both originate and service their mortgages.

Prior to finova, Melanie was head of lender relations at Twenty7tec and held a number of roles at Personal Touch Financial Services spanning a 10-year period.

OMS is the only end-to-end CRM platform which covers eight product areas including residential, buy-to-let, second charge, equity release, bridging, commercial, general insurance and protection. The platform provides full lender origination functionality as well as providing broker users with best-in-class experience across credit profiles, product/protection sourcing, affordability and criteria searching.

Neal Jannels, Managing Director of One Mortgage System (OMS), commented:

“In what remains a transitional time for the mortgage market, it’s essential for tech providers to demonstrate their ongoing value, expertise and support network for all their customers.  At OMS, we are focused on ensuring that we have the right infrastructure in place to deliver the best possible service levels at all times.

“Mel comes with a huge amount of experience and in-depth understanding of all the unique components across both lenders and the intermediary mortgage market and I’m sure that she will prove a huge asset to the business and play a key role in our ambitious growth strategy.”

Melanie Spencer, Business Partnership and Growth Director at One Mortgage System (OMS), added:

“I have been closely following the progress made by OMS over the past 12 to 18 months and this represents an exciting opportunity to join such a forward-thinking business which is on such a positive growth trajectory.

“OMS has already achieved so much, but the potential for growth is huge as they drive forward to be one of the leading CRM and mortgage origination firms in the mortgage industry.

“Having worked for both lending and intermediary firms, I am looking forward to helping OMS to really make a difference both for intermediaries, and with lenders in the mortgage origination space. Together I know we can really make our mark within this competitive arena.” 

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