Building Societies

One Mortgage System

For Building Societies

Our commitment extends beyond efficiency and growth; it encompasses the preservation of core values, community relevance, and the enhancement of member-centric experiences.

OMS is the catalyst for building societies to modernise, delivering personalisation, tailored products, and exceptional service – the core benefits of mutuality.

To be a Modern Mutual, you need a modern technology stack, and OMS offers precisely that – highly interoperable, digitally enabled, cloud-based, and powered by innovative technology. OMS optimises processes, automates for efficiency, and preserves a human touch where it matters.

This translates to faster and more precise application processing. Moreover, our cutting-edge technology facilitates seamless communication between building societies, lenders, brokers, and third-party partners like valuation experts and conveyancers. The result? A streamlined and efficient mortgage origination process that benefits everyone involved.

The platform is a Software as a Service (SaaS) API led platform which gives building societies the control to self-configure key areas of the system to enable changes and launches to the market more rapidly. The OMS portal and underwriting journey supports all lending types from Residential, Buy to Let, Bridging, Commercial, , Specialist, Second Charge and Equity Release and no need to wait for lengthy implementation times or change cycles.
Balanced Scorecard Approach


OMS is customer centric and focused on placing customers at the core of the organisation. We offer a customer portal and a customer retention process which empowers the customer to transact with you directly.

Online interactions will be streamlined for convenience, highlighting the significance of membership and the benefits of being part of a mutual organisation that values community support and trust.



Technology and process optimisations will remove inefficient  tasks, such as re-keying and information chasing, making data easily accessible to staff. 

This enables all departments working on an application to remain within the same platform work-flows and data with a full audit log. Colleagues will also be able to concentrate on product innovation, community engagement, and personalised customer service. 



Building societies will exemplify modernity, relevance, and community focus. Growth, sustainability, and customer-centric approaches will drive profitability, allowing for investment in member services. 

Digital advancements will broaden customer reach while maintaining mutual values and societal contributions. Strategic partnerships and technology adoption will ensure building societies adapt to financial changes without compromising their mission to support families and empower communities.


Compliance & Upholding Standards

For building societies, the multifaceted challenge involves navigating high volumes of mortgage applications whilst upholding strict compliance standards and ensuring a first-class customer experience. 

OMS steps in as the solution, offering a customer and intermediary portal integrated with a lender origination platform that streamlines the underwriting process.

How does it work

Watch our explainer video

We pride ourselves not only on the sophistication of our technology but also on the partnerships we forge with our clients. Collaboration lies at the heart of everything we do which is why we allow you to customise your system to how you work. We work closely with our clients, understanding your goals and aspirations, to co-create tailored solutions that drive meaningful impact and achieve remarkable results.

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What our clients say

And we're scaling. Fast.

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